| Products: | Firebox & XTM | |
| Operating System: | 12.5.x | |
| Issue Status: | Open |
| Tracking ID: | FBX-19654 |
| Status: | Open |
| Resolved In: |
The SSO Agent cannot communicate properly on port 636. This error message appears: DN (User) is not valid. |
Configure LDAPS communications on port 389. For more information, see this Microsoft article: https://support.microsoft.com/en-us/help/4546509/frequently-asked-questions-about-changes-to-ldap. |