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Knowledge Base - Article

000016756
 Mobile VPN with SSL on macOS cannot connect when non-ASCII characters in passphrase

Tracking ID: FBX-18655
Status: Open
Resolved In:

If an Active Directory user passphrase includes a non-ASCII character, such as £, that user account cannot connect with Mobile VPN with SSL on a macOS system.

This issue does not occur if your passphrase only uses ASCII characters. This issue also does not occur with third-party OpenVPN clients.