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 AP devices stuck in reboot loop with RS232 converter in network

Products: Wi-Fi Cloud
Operating System: Wi-Fi Cloud
Issue Status: Open
Tracking ID: AP-530
Status: Open
Resolved In:

If you have an RS232 converter in the same local network as an affected AP device, malformed ARP packets from the RS232 converter might cause the AP device to reboot repeatedly.

This issue impacts the AP120, AP125, AP320, AP322, AP325, AP327X, and AP420 devices.

This issue does not occur if you move the RS232 converter to a different logical network.