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Knowledge Base - Article

000017663
 Windows log in fails when AuthPoint Logon App and McAfee Disk Encryption are installed

Products: AuthPoint
Operating System: AuthPoint
Issue Status: Open
Tracking ID: AAAS-8026 and AAAS-7876
Status: Open
Resolved In:
If you install the AuthPoint Logon App on a Windows computer that also uses McAfee Disk Encryption with pre-boot authentication, after you enter the credentials for pre-boot authentication Windows does not present the prompt to log in. You cannot log in to the computer.
There is no workaround at this time.