How do I download an individual AP firmware component package and install the firmware on a Firebox so that it is available from the Gateway Wireless Controller?

If the Firebox that manages your APs cannot contact WatchGuard servers or uses a slow Internet connection, you can manually download a firmware update package for an AP and upload it to the Firebox. The AP firmware will then be available from the Gateway Wireless Controller to upgrade your APs.

You can download individual AP firmware updates from the WatchGuard Support Center. The zip file download includes the AP firmware as a .wgpkg-dl component package file. 

Note: The component package can be installed without having to reboot your Firebox. 

Install the AP Firmware Component Package on the Firebox

To install the AP firmware component software package from Fireware Web UI:

1. Select System > Upgrade OS.
2. Select the I have an upgrade file option.
3. Click Browse.
4. Select the .wgpkg-dl file you downloaded, then click Upgrade.

To install the AP firmware component software package from Policy Manager:

1. Select File > Upgrade.
2. Click Browse.
3. Select the .wgpkg-dl file you downloaded, then click Upgrade.

Note: Make sure the file browser type is set to "all files" to be able to see any .wgpkg-dl files.

Install AP Firmware

After you install the component package on the Firebox, you can install the firmware on the AP from the Gateway Wireless Controller.

To install the AP firmware from Fireware Web UI:

1. Select Dashboard > Gateway Wireless Controller.
2. Select the Access Points tab.
3. Select an Access Point.
4. From the Action drop-down button, select Upgrade.
5. Click Yes to confirm.

To install the AP firmware from Firebox System Manager:

1. Select the Gateway Wireless Controller tab.
2. Select the Access Points tab.
3. Select an Access Point.
4. From the Actions drop-down button, select Upgrade.
5. Click Yes to confirm.