AP Firmware 8.8.1 and Higher
In AP firmware 8.8.1 and higher, all AP models use the same LED status patterns (*with the exception of the AP120 and AP125 as noted).
After you power on the AP, wait a few minutes for the AP to initialize, then verify that the AP LED indicators are lit.
AP225W, AP320, AP322, AP325, AP327X, AP420 with AP firmware 8.8.1 and Higher
* AP125 with AP Firmware 8.8.1 and Higher
* AP120 with AP Firmware 8.8.1 and Higher
AP Firmware 8.8.0 and Lower
After you power on the AP, wait a few minutes for the AP to initialize, then verify that the AP LED indicators are lit.
- AP120 — Power indicator is not lit and the Ethernet (LAN) indicator is solid green
- AP125 — Power indicator and the Ethernet (LAN2) indicator are solid green
- AP320 / AP322 / AP327X / AP325 — Power indicator and the Ethernet (LAN1) indicator are solid green
- AP420 — Power / Ethernet indicator and the 2.4GHz / 5GHz indicators are solid green
AP120
AP125
AP320 / AP322
AP325
AP327X
AP420
Troubleshoot Connection Issues
If you have problems with your AP device connection:
- Make sure that the Ethernet cable is correctly connected to the Ethernet port on the AP and the other end of the cable is connected to an Ethernet jack or a port on a switch that is enabled.
- If you use PoE power, make sure the other end of the Ethernet cable is connected to your network through a hub, switch, or injector with PoE+ (802.3at) or PoE (802.3af) power based on the power requirements of your AP. For more information, see WatchGuard AP Power Requirements .
- If the AP did not receive a valid IP address from the DHCP server, make sure that a DHCP server is enabled and available on the network to which the AP is connected. If the AP still fails to get a valid IP address, you can reboot the AP once to try to resolve the problem.
- Make sure that Internet connectivity is available from the network to which the AP is connected.
- Verify that the required ports for communications to WatchGuard Wi-Fi Cloud (HTTP TCP ports 80/443, and UDP port 3851 to redirector.online.spectraguard.net) are open on the firewall. If you use a web proxy server, make sure the settings allow communication between the AP and WatchGuard Wi-Fi Cloud.