If you install the WatchGuard Mobile VPN IPSec client on a computer using macOS High Sierra 10.13 or later, the IPSec client might fail to launch, with the error message The VPN services are not running!.
This occurs because macOS does not enable third-party kernel extensions by default. For increased security, a user must manually approve these extensions.
Follow these steps to allow the WatchGuard IPSec Mobile VPN Client to load:
To learn more about this issue from Apple, see https://developer.apple.com/library/archive/technotes/tn2459/_index.html