VOIP (Voice over IP) and video conferencing applications like Zoom, Google Meet, and GoToMeeting encounter video or sound quality issues |
Configure the Firewall for Video Conferencing and VoIP ApplicationsTo improve video and sound quality in your video conferencing and Voice Over IP (VoIP) applications, you can configure Traffic Management in Application Control to maximize performance. You can also add Quality of Service (QoS) markings to the traffic to ensure that it is given the highest possible priority.Before you begin, if you have multiple external interfaces, make sure that you enable link monitoring to monitor the status of your interfaces for loss, latency, and jitter. The quality of external interfaces can affect the quality of the VoIP and video conferencing experience. If an interface degrades, configure the network to fail over to an interface that is working better. For more information, see About Link Monitor in WatchGuard Help Center. Application Control Traffic ManagementApplication Control is a WatchGuard subscription service that enables you to monitor and control the use of applications on your network. You can use Application Control with Traffic Management to increase the bandwidth used by Voice Over IP (VoIP) applications such as Zoom, Google Meet, GoToMeeting, Skype, and Microsoft Teams.
Note: After you configure an Application Control action to use Traffic Management, make sure that you configure policies that handle traffic for the applications to use the Application Control action. For more information, see Configure Application Control for Policies. Quality of Service MarkingNetworks handle many types of traffic that compete for bandwidth. All traffic has an equal chance to reach its destination in a timely manner. You can use Quality of Service (QoS) marking to give VoIP and video conferencing traffic preferential treatment to make sure it is delivered quickly and reliably. See AlsoUse Traffic Management with Application Control |